Service Handling
Service Handling & Digital Delivery Policy
1. Handling Time
All coordination setup and service activation procedures begin within 1 business day from order confirmation and payment verification.
2. Digital Delivery Timeframe
Service delivery time depends on:
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requested scope,
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assigned schedule,
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independent participant availability,
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publisher server accessibility.
Average completion window: up to 14 days, unless otherwise stated in the specific service description.
All timelines listed on the platform are operational estimates and do not constitute guaranteed delivery deadlines.
3. No Physical Shipping
Frostyboost operates exclusively as a digital coordination platform.
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No physical shipments occur,
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no tangible goods are dispatched,
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no postal carriers are used.
Accordingly:
Shipping Cost: Not Applicable (N/A).
4. Time Zone Standard
Order processing and coordination scheduling are logged under:
Eastern Standard Time (EST)
regardless of the geographic origin of the client.
Digital delivery support applies globally.
5. Availability & Operational Hours
Frostyboost digital coordination support is available:
24 hours a day, 7 days a week, including weekends and holidays.
No blackout days, no downtime schedules.
6. Order Intake
Orders may be submitted at any time.
Time zone differences do not impact initiation rights or delivery eligibility slots.
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Acceptance is continuous,
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Queue placement occurs upon verification of full payment.
7. External Delay Disclaimer
Completion may extend in cases where delays arise due to:
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publisher maintenance or patching,
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server downtime,
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regional access restrictions,
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unforeseen gameplay environment disruptions.
Such delays do not automatically trigger refund entitlement unless thresholds under Refund & Return Policy are surpassed.
8. Confirmation Status
A service is considered officially completed when:
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the client confirms fulfillment, or
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the confirmation request period expires without objection.